If your organization has an EchoMark Enterprise account and a Microsoft Exchange account configured with EchoMark's email relay, people in your organization can use the Outlook add-in to personalize mark options and send AI-rephrased messages directly from their Outlook clients.
Getting the Add-in
You can find the add-in in the Microsoft 365 store by searching for EchoMark in the Apps or Add-ins section of the Message compose form in Outlook.
If you're an IT admin, you can enable the add-in for your entire organization from your Microsoft 365 admin center under Settings > Integrated apps.
Using the Add-in
To use the Add-in in Outlook, first start a new message and then open the EchoMark add-in from your ribbon toolbar - it will be listed under the "..." menu (under "get add-ins" if you haven't already added it).
Once you have the add-in open in the right pane, you'll see the top setting that allows you to enable or disable EchoMarking altogether. Subsequent settings give you fine-tuned control over how your message is marked.
AI Rephrasing
If you turn on the AI-rephrasing option, EchoMark will allow you to customize how your message is rephrased for each recipient.
When you choose "approve rephrasing," you'll see a dialog that shows each phrase that EchoMark detected in your message along with a set of variants that you can approve or disapprove. This UI is designed to give you confidence that the original meaning of your message is retained, even while the specific phrases used to convey that meaning are subtly altered for each recipient.
A counter in the top-left corner of the dialog shows the current running tally of total message variations that can be generated from the content and phrase variants you've submitted. It's important for this number to be larger than the number of people you're sending a given message - this ensures that each recipient will get a unique message. But it's also not difficult to achieve.
Known limitations
- AI rephrasing only works on unformatted text. Text formatting (bold, highlights, links, etc) will cause our phrasing parser to skip the phrase in order to avoid hurting the meaning of the phrase.
- Add-in does not work in Microsoft 365 version 16.0.11629 or later without Edge WebView2 installed on Windows 10
- Add-in does not support Microsoft 365 versions earlier than 16.0.11629 on Windows 10