Note: this feature is only available for Enterprise Accounts with an SMTP Integration enabled.
In cases where the message composer is different from the person who should appear on the to-line (e.g. a comms department writing on behalf of the others in the organization), it can be useful to set up delegate senders in EchoMark. Delegate senders can draft and send messages on behalf of other users in you organization.
Create a delegate sender
To get started, navigate to the People page in EchoMark, find the person who's email address should be delegated, add delegates under the Delegate senders section of that person's card, and press Save.
Send as...
Once a delegate has been assigned, they will start to see a From option in their draft messages within EchoMark. Delegates can click the drop-down, and choose a different user to send as. Delegates will only be able to see people in the picker for whom they have permission to send as. Non-delegates will not see a "from" option in EchoMark.